About us
What is Multicultural Health Connect Pilbara?
The Australian health system can be confusing, especially if English is not your first language. If you have limited English, we can help you access health and social services in your language.
This is a free service. You do not need to have Medicare to access our service.
Available in Person
Meet with our team face-to-face in a safe and welcoming space. We can sit down with you, talk through your needs, and help you understand and access the right health services.
Available on the Phone
Speak with our team over the phone from wherever you are. We can provide guidance, answer your questions, and help connect you with the services you need.
Available Online
Connect with us online for flexible and convenient support. We can assist you with information, referrals, and guidance from the comfort of your home.
Quick start guide
How we can help
You can refer yourself, family member or friend. Doctors, community organisations and health professionals can also refer people to our service.
If you need help, contact us.
01.
Booking appointments with doctors or specialists
02.
Setting up or understanding your Medicare eligibility
03.
Accessing interpreters for medical appointments
04.
Understanding medical information and services
05.
Finding local health and wellbeing programs
06.
Connecting with other community services
Who can use this service?
Multicultural Health Connect Pilbara supports:
- Migrants and refugees
- People from CaLD backgrounds Individuals and families living in Port Hedland and South Hedland
We understand that navigating a new healthcare system can feel overwhelming. Our service offers a safe, welcoming and respectful space where you can ask questions and get the support you need.
Contact Information
- The Bungalow – Office B
12 Edgar Street, Port Hedland 6721
- 0439 963 293
- RachelS@panaceum.com.au
Multicultural Health Connect Pilbara 